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PMG Maintenance

Ice Dam Removal



Weather forecast for

the Ottawa-Gatineau area

Weather forecast for

the Montreal area


Highly recommend Pierre and his crew.

I was simply looking for an insured company to remove snow off the roof and found a reliable professional that I'll be calling upon for my external maintenance for sure.

- Mrs Fleury-Gow, Alcove

PMG Maintenance was fast to respond

to our urgent

 ICE DAM problems. 

Pierre and his coworker worked nonstop to get the job done efficiently and as required.

- Gib Rozon, Nepean

Christine in the front office was fantastic! Expedient responses to my questions and was able to fit my home in the company's busy schedule.

Pierre and his crew were friendly and professional.

Preventative maintenance recommendations

were excellent.

- Mr. Wong, Nepean

Fast, efficient, pleasant to deal with, good price - couldn't ask for more. 

- Mr. Dew, Gatineau

This is what you’re looking for in a company:

very professional from start to finish!

I am very pleased with the service rendered 

by PMG.

They removed snow 

and ice on our roof promptly and had high standards for safety

and quality without damaging property.

I will definitely be using their services again.

I highly recommend them, you won't be disappointed!

- L. Gaston

PMG Maintenance offers friendly, professional service often going above and beyond require.

Thanks Pierre!

- Mr. Rhodes, Ottawa

Excellent service


Highly recommend. 

-Mrs Lebeau, Gatineau

Quick and friendly.

Very pleased.

- Daniel Campagna, Gatineau

Today was “D” day.

De-icing my butterfly roof.

The PMG Maintenance team were on time

and were very efficient in the work

that they had to do.

The safety of the team, my family and our surroundings were always on their mind.

They go the extra mile and were attentive

to our needs.

If you are wondering if you should contact them for winter roof maintenance,

send them an email.

A good experience all around.

-Mrs Lanoue, Gatineau

PMG Maintenance has rendered outstanding service.

Pierre is meticulous in his attention to detail and attainment of the highest standards.

A rarity these days!

- Sean Henry, Ottawa

Pierre and his helper were professional,

efficient, and did an excellent job.

We look forward to hearing from them next year and have also put a recommendation in our community newsletter.

Thank you for a job well done. 

- David and Anne, Kanata

Pierre's company was recommended by our

local community association.

Throughout the process it was clear that Pierre is clearly committed to the highest standard of quality in the service he and his staff provide.

Very pleasant surprise to find a contractor who is courteous, polite, communicates well, shows up on time, is respectful of the homeowner's environment and goes the extra mile to deliver outstanding results - Five Stars!

We will definitely be hiring PMG again and gladly recommend the company to others. 

- Dean Mallory, Chelsea

Pierre did a fantastic job and went above and beyond what was expected.

We highly recommend PMG and will not hesitate to have them back for the next cleaning. 

- Gordon de Savigny, Ottawa

These guys at PMG were professional at their job and very courteous.

Thanks PMG. 

- Mr. Lacroix, Chelsea

PMG Maintenance went above and beyond our expectations.

- Dave, Ottawa

Thanks to

PMG Maintenance

for doing such a

great job!

Scheduling was fast

and price was very


- Mr. MacDonald, Stittsville

We were very impressed by PMG.

They came on time. They were very polite and friendly.

Please, don't just take our word, hire them and see for yourself.

You will be glad you did!

- John, Barb and Michael, Ottawa

Excellent work and customer service!

Cleaned the gutters and cleaned up after. They also trimmed some trees near the roof.

I was very pleased with their work!

- Angie Richard, Gatineau

Quick and friendly. Very pleased.

- Sabrina Morin, Gatineau

Came the same day as we called


Arrived when they said they would even though it was probably past their normal working hours.

Were courteous and professional.

Thank you!

- L. Morrison, Ottawa

More testimonials

PMG Maintenance offer their

ice dam removal service in the

Ottawa-Gatineau area

as well as the Montreal area. 

Area of service

Please note that using the contact form helps us provide you with a fast and efficient service.

We usually respond within minutes.


What is an ice dam?

An ice dam is a build-up of ice that forms most often on the edge of a roof and keeps meltwater or rain from running off. An ice dam can also form around roof vents, plumbing vents, dormers, skylights, valleys and flashings.

Click here to read : How is an ice dam formed?

Source: Canada Mortgage and Housing Corporation

What are signs of an ice dam?

Here are a few signs an ice dam has built up:

1. Icicles are hanging at the edge of roof or at gutter line.

2. Water is dripping or ice is visible on siding or other exterior surfaces of home.

3. Water drips under the soffits or icicles are visible.

4. Signs of leaking inside the house (for example a bulge in the ceiling).

Is ice damming preventable?

Ideally steps would be taken to help avoid this issue in the first place. This is one reason why having the gutters cleaned and checked professionally before winter is important. See link below:

Gutter cleaning

Throughout winter excess snow needs to be removed . No melting snow, no water leaks. See link below:

Roof snow removal

When shoud the ice dam be taken care of?

If the ice dam has already started to form, action must be taken to avoid or limit damage as soon as possible. Water leaks are not the only danger associated with ice damming.

The sheer weight of it can be risky enough. For example in the picture below we can see this car was parked underneath an ice dam weighing roughly 5000 lbs (2267 kg). That's the equivalent of a full size pickup truck. Such an ice dam could break off or slide off at any time and could be deadly. Specialized professionals like PMG Maintenance should be called at once and signage used to prevent anyone from walking underneath in the meantime.

How will PMG Maintenance remove the ice dams?

PMG Maintenance uses dry steam to remove ice dams efficiently and safely. 

All other methods including the following are NOT recommended:

-Impact method (trying to break up the ice with a hammer, axe, sledgehammer and other striking tools or random objects).

-Cutting method (trying to remove chunks of ice with a chainsaw).

-Chemical method (trying to melt the dam using salt or calcium products).

-Hot water/ Wet steam method (trying to melt the dam by pouring hot water or using a hot water pressure washer).

All of these methods are inadequate as they are dangerous and/or inefficient and could cause more headaches while wasting precious time.

Underneath the ice are your roof, your eavesthroughing, and other important and delicate surfaces of your home in which you have invested thousands of dollars.

We at PMG Maintenance believe the proper tools should be used for the job at hand.

Using dry steam, PMG Maintenance can remove ice from almost any surface where it is causing issues. This includes sloped or flat roofs, balconies, frozen gates, stairs, around skylights etc.

What is dry steam?

Dry steam is a steam which contains less than 7% water.

This is what makes it ideal to remove ice dams very efficiently while being the safest of all methods.

Dry steam will NOT damage a roof while removing an ice dam.

Ice Removal (Other surfaces)

De-cing of concrete slabs and formwork on construction site. 

To avoid extending the deadlines and therefore the costs of your ongoing construction project, we can de-ice concrete slabs, formwork and other surfaces on construction sites in an efficient and safe manner. The surfaces will then be ready for pouring concrete.

PMG Maintenance specializes in removal of roof snow and ice dams.

For your protection and peace of mind:

-We own a 2,000 000$ liability insurance, covering roof snow removal and ice dam removal specifically.

-Our workers are covered by CNESST/WHMIS.

-We use dry steam to remove ice dams safely and efficiently.

-We use the proper safety equipment and work under rope and harness while on the roof.

-We provide a written quote, invoice and receipt.  

Just as important, we love what we do and have to heart each customer's satisfaction, striving to provide the best experience possible.

For your convenience, we accept the following payment options:

- Check to PMG Maintenance

- Cash

- E-transfer payable to [email protected]

- PayPal (Visa, MasterCard, American Express, Discovery)

For more info:

Regie du batiment Quebec: Removing snow and de-icing

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